Terms of Use

Welcome to InnerBond (the “App”), owned and operated by InnerBond Inc. (“InnerBond,” “we,” “us”). By downloading, accessing, or using the App, you agree to be bound by these Terms of Use (“Terms”). If you do not agree, do not use the App.

1. Description of Service

InnerBond provides a secure, private co-shared connection space for couples, including daily questions, relationship games, mood tracking, memories and milestones, and streaks. To access our services, both partners must link their individual accounts using a unique, private invite code.

2. Eligibility & Account Responsibility

You must be at least 13 years old to use InnerBond. If you are under the age of digital consent in your country (16 in most EU member states, as low as 13 in some), you must have a parent or guardian’s permission, and we may require verifiable parental consent before you can use the App. You are responsible for maintaining the confidentiality of your login credentials and your pairing code, and for all activity that occurs under your account. You agree not to upload abusive, hateful, illegal, or infringing content into your private timeline.

3. Premium Subscriptions & Billing

InnerBond includes optional Premium subscription features. Subscriptions are sold and processed entirely through Apple App Store or Google Play billing — InnerBond does not directly collect or store your payment card details. Only one partner needs to upgrade to unlock Premium for both paired accounts.

Subscriptions automatically renewfor the same term and price unless cancelled before the renewal date. Because billing is handled by Apple or Google, cancellations must be made through your Apple ID or Google Account subscription settings — we cannot cancel or refund a subscription directly. If we offer a free trial or introductory price that converts to a paid subscription, we will disclose the conversion terms clearly before you enroll, and provide advance notice before any trial longer than 31 days converts to a paid plan. For annual or longer subscription terms, we (or the platform) will provide renewal notice within the window required by applicable state law (generally 15–45 days before renewal). Pricing changes will be disclosed in advance in accordance with Apple and Google platform policies and applicable law.

4. Prohibited Conduct

You agree not to: use the App for any unlawful purpose; attempt to gain unauthorized access to another user’s account or pairing; reverse-engineer, decompile, or scrape the App; upload malware or content that infringes a third party’s rights; harass, threaten, or abuse your partner or InnerBond staff through the App; or use the App to impersonate another person.

5. Intellectual Property

The App’s designs, custom questions, games, graphics, and branding assets are owned by InnerBond Inc. and protected by intellectual property law. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes. You retain full ownership over the personal relationship photos, timeline details, and answers you and your partner upload into your private space; by uploading content, you grant InnerBond a limited license to host, store, and display that content solely to operate the App for you and your paired partner.

6. Disclaimer of Advice

IMPORTANT: InnerBond is a relationship connection tool. We do not provide clinical therapy, medical advice, legal counseling, or mental health support, and the App is not a replacement for professional couples therapy or crisis support. If you or your partner are experiencing a mental health crisis, please contact a licensed professional or local emergency services.

7. Disclaimer of Warranties

The App is provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or fully secure.

8. Limitation of Liability

To the maximum extent permitted by law, InnerBond Inc. will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, arising from your use of the App. Our total liability for any claim relating to the App will not exceed the amount you paid us in the 12 months preceding the claim.

9. Termination

You may stop using the App and delete your account at any time. We may suspend or terminate your access if you violate these Terms, engage in fraudulent or abusive conduct, or if required by law. Upon termination, your license to use the App ends, though certain provisions (intellectual property, disclaimers, limitation of liability, governing law) survive.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles, except where local consumer protection law requires otherwise. Before filing a claim, you agree to contact us at the email below so we can attempt to resolve the dispute informally. Nothing in this section limits any non-waivable statutory rights you have as a consumer in your country of residence, including EU/UK statutory rights.

11. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you via the App or by email before the change takes effect. Continued use of the App after changes take effect constitutes acceptance of the revised Terms.

12. Contact Information

For questions regarding these Terms, please contact us at contact@innerbondapp.com.