Terms of Service

1. Eligibility

You must be 18 years or older to use InnerBond. By creating an account you confirm that you meet this requirement. If we learn that an account belongs to someone under 18, we will delete it.

You must have the legal capacity to enter into a binding contract in your jurisdiction.

2. Your Account

• One account per person. Sharing accounts is not allowed.
• Keep your sign-in credentials safe — you are responsible for activity on your account.
• You must provide accurate information at signup. Misrepresenting your identity or age is grounds for termination.
• You can delete your account at any time in Settings → Delete account.

We may suspend or terminate an account that violates these Terms, attempts to abuse the service, harasses other users, or for legal reasons.

3. The Bond

InnerBond is built around the bond— a private connection between two consenting adult users. By bonding with another user, you agree that:

• They will see the data you share with them (see Privacy Policy §3.2)
• You can unbond at any time (Settings → Unbond)
• Either partner can initiate unbonding; a 3-day “thinking” period applies before final separation

We do not arbitrate the relationship itself. We provide the space; you bring the warmth.

4. Acceptable Use

You agree to use InnerBond only for personal, non-commercial purposes. You will not:

• Harass, threaten, dox, or impersonate other users
• Upload illegal content, content depicting minors, non-consensual content, or content infringing someone else's rights
• Use the App to send spam, scams, or unwanted bulk messages
• Reverse-engineer, scrape, decompile, or interfere with the App's normal operation
• Attempt to bypass paywalls, abuse promo codes, or game the streak system
• Use bots or automation to interact with the service
• Resell or commercially distribute the App or its content

Violating these rules may result in immediate account suspension and, where the law requires it, reporting to the relevant authorities.

5. Content You Submit

You retain ownership of the photos, messages, memories, and other content you create in the App. By submitting content you grant us a worldwide, non-exclusive, royalty-free license to store and display that content only to you and your bonded partner, and only for the purpose of running the App. We do not use your content for marketing or training third-party AI systems.

You are solely responsible for the content you submit. If your content violates these Terms or someone's rights, we may remove it.

6. Subscription & Payments

The App is free to use with optional paid features:

• Subscriptions are billed by Apple or Google. They auto-renew unless cancelled at least 24 hours before the end of the current period. Manage your subscription in your platform's account settings.
• Streak Save consumables are one-time in-app purchases. They are non-refundable except where required by law (e.g. EU consumer law within the cooling-off period).
• Promo codes are non-transferable, valid only for the user who redeems them, and may have expiration dates.

We do not handle your payment details directly. Refunds are processed by Apple, Google, or RevenueCat per their own policies.

Subscription pricing may change. We will notify you in-app before any change affects you.

7. Cancellation & Auto-Renewal

iOS subscriptions: Settings → [your name] → Subscriptions on your iPhone.

Android subscriptions: Google Play Store → Subscriptions.

Note: If you delete the App without cancelling, your subscription will continue to auto-renew.

8. Service Availability

We try to keep InnerBond available 24/7 but we do not guarantee uninterrupted service. We may take the service down for maintenance, security updates, or to comply with the law. We will give reasonable notice when feasible.

We may add, change, or remove features over time. We will give notice of material changes in-app.

9. Termination

We may suspend or terminate your account at any time if:

• You violate these Terms or the Privacy Policy
• We are required to do so by law
• The service is discontinued in your country

On termination:

• Your data is deleted per Privacy Policy §5
• Active subscriptions are not automatically refunded — contact Apple/Google
• Sections 5, 10, 11, 12, 13 survive termination

You may terminate at any time by deleting your account.

10. Disclaimers

InnerBond is a relationship product, not a therapy product. We do not give relationship, mental health, or medical advice. If you are in crisis, please contact a qualified professional or your local emergency services.

We do not guarantee that:

• The App will be error-free or uninterrupted
• Notifications will always be delivered (push delivery depends on Apple, Google, and the user's network)
• Streaks will never be miscounted (we do our best, but timezone and network edge cases happen — see the Streak Save feature for the rescue path)

11. Limitation of Liability

Some jurisdictions do not allow these limitations, so they may not apply to you. Nothing in these Terms excludes liability that cannot lawfully be excluded (e.g. for gross negligence, fraud, or death/personal injury caused by our negligence).

12. Indemnity

You agree to defend and hold us harmless from claims arising out of (a) your misuse of the App, (b) your violation of these Terms, or (c) content you submitted that violates someone's rights.

13. Disputes

We hope you never need this section, but if a dispute arises:

1. Talk to us first. Email contact@innerbondapp.com and we will try to resolve it informally within 30 days.
2. If unresolved, the dispute will be resolved by binding arbitration in the jurisdiction where the App's operating entity is registered, except where the law gives you a non-waivable right to bring a claim in your local courts.
3. Class actions are waived to the extent permitted by law.

EU and UK consumers retain the right to bring proceedings in the courts of their place of residence.

14. Governing Law

These Terms are governed by the laws of the jurisdiction where the App's operating entity is registered, without regard to its conflict-of-law provisions. Mandatory consumer protections in your country of residence still apply.

15. Changes To These Terms

When we materially change these Terms, we will:

1. Bump the version string at the top
2. Show you the new version in-app on next launch and ask you to re-accept
3. Keep a record of the version you accepted and when

If you do not accept the new version, your only option is to delete your account.

16. Apple App Store Terms

The following applies if you downloaded the App from the Apple App Store:

• These Terms are between you and us, not Apple. Apple has no obligation to provide support for the App.
• Apple is not responsible for any warranty claims or product liability claims.
• You acknowledge that Apple is a third-party beneficiary of these Terms and may enforce them against you.

17. Contact

• General support: contact@innerbondapp.com
• Legal matters: contact@innerbondapp.com

By using InnerBond you confirm that you have read these Terms, understood them, and agree to be bound by them.